About – 1 Oak Care

About Us

Kind words can be short and easy to speak, but their echoes are truly endless.

ABOUT 1 OAK

When Angel and Terry set the company up in 2017 they had one purpose, that is to be the unique care agency in Suffolk. Every person out there has individual needs – and wants – it is down to the 1 Oak family to ensure that everything you need is in place and available when you need it.

Our high quality recruitment means that you are in safe hands for your personal care. Take a look at our services for a full list of what we offer.

Expert Healthcare
365 Home care
Individual support in the way you want
Going above and beyond is our sole aim
Become part of our 1 Oak family
Regular quality checks of all our staff

1 Oak Care Values

OUR MISSION

It is our mission to keep quality care at the heart of all we do whilst promoting independence and respecting everyone’s care choices.

OUR VISION

It is our vision is to help as many people as possible, whilst keeping the "Small" family feel to the company.

OUR PROMISE

We promise to do all we can to ensure that we help our clients to live their best lives and go above and beyond always, in all ways.

EVERY NEED IS UNIQUE

WHAT OUR CLIENTS & THEIR RELATIVES SAY

1 Oak provided both palliative care and dementia care for my parents. The efficiency of putting this in place at short notice was remarkable. All the carers showed enormous support and kindness and went above and beyond to ensure that personal care was always given with dignity. The house was always spotless and washing up to date. The communication was exemplary. 1 Oak provided trips out in the car for mother as a change of scene and was always happy to take her into the garden. My mother wanted to take 1 Oak ladies into her care home with her!

I have used 1 Oak Home Care for the last four years since my mother came to live with me as she needed 24-hour care. I would not be able to manage without the expert help all the girls from 1 Oak give me and my mum. They all offer exceptional care and concern towards my mum as she is now bedbound and has dementia, and is also very deaf. Without their first-class care, she wouldn’t still be with us. I am very grateful to all the staff from 1 Oak for all their kindness and excellent work.

I am finding the carers excellent in every way. They are kind, supportive and caring to my dad, who is terminally ill. I have no faults with them at all.

Meet Team

Angel Clark

Managing Director

Angel has a passion for high-quality care and is motivated by helping other people. Angel has a Level 5 QCF in Adult Social Care and spends a lot of time looking at new processes to make everything better. Angel is also on the Board of Trustees at Hourglass charity and is on the Board at the Suffolk Care Association. Fun Fact – Angel is obsessed with Mini-Cows and has a fear of fish!

Tel Clark

Company Director

Tel is in the office part time and works alongside Angel to establish better ways of working. Tel goes out of his way to help everyone, no matter who and no matter how! He brings a new perspective to the industry as his background is not in the care sector. His innovations have brought many new processes into fruition. Fun Fact – Tel loves cars to the point he washes his car every Sunday religiously!

Rhiannon Read

Care Manager

Rhiannon joined the team in 2022 and soon became part of the furniture! Rhiannon has a Level 5 QCF in Adult Social Care and was appointed as the Registered Manager in February 2025. Rhiannon has a passion for making our care delivery the best it can be. Rhiannon is also on the Board of Trustees at NSDT Mental Health. Fun Fact – Rhiannon is a huge fan of Barbie Girl!

Belinda Moroney

HR Administrator

Belinda joined the team in 2022 as a Senior carer and is now our Deputy Manager. Belinda was a Registered Nurse and has a background of working in various care settings. Belinda is our go-to person on all thing’s medication and clinical related. Fun Fact - Belinda has fabulous skin and enjoys yoga!

Charlotte Gilbert

Care Coordinator

Charlotte joined the team in 2019 and is now our Care Coordinator. Charlotte currently handles all our rotas and ensures that calls are at their perfect time! Charlotte has an eye to detail like no other, meaning her Care Plans are fantastic. Fun Fact – Charlotte is Number 1 football mum.

Catey Puxley Essex

Care Coordinator

Catey joined the team in 2020 as part of our Essex Team. Catey oversees all things invoicing and has a keen eye to detail. Catey is our go-to person for all things related to those in our care in Essex. Fun Fact – Catey is a Scouts leader and often found camping.

James Button

Team Leader

James joined the team in 2023 and was quickly promoted to Team Leader. James enjoys meeting new clients and getting to know people. He has a background of working in Learning Disabilities and Autism, often thinking outside the box with ways to improve lives. Fun Fact – James is the best person to have on your Quiz Team!

Ellie Fisher

Team Leader

Ellie joined the team in 2021 and mainly covers the Bury St Edmunds area. Ellie is the youngest of the Senior team, yet her knowledge and skillset is superb. Ellie writes the most amazing care plans and is thorough and comprehensive with all she does. Fun Fact – Ellie is a huge fan of JLS.

Scott Lawrence

Business Administration Apprentice

Scott joined the team in 2024 as our Business Administration apprentice. Scott is doing well with his apprenticeship and is whizzing through his coursework. Scott makes a point of calling all our clients to check in and make sure the quality of care is as we would expect. Fun Fact – Scott is a professional Go Kart Champion!

Harley Clark

Company Mascot

Harley needs no introduction! She is the company mascot and is often found in the office with her tie on giving everyone cuddles and welcoming visitors to the office. Fun Fact – Harley’s favourite toy is her “Purple Hippo” that she has had since she was a puppy (it may have been replaced a few times!)